Some OnePlus 5 owners report the phone reboots if you call 911

Posted July 19, 2017

OnePlus 5 owner Nick Morrelli posted a video of him exposing the flaw on his Facebook to prove it exists, but we'd recommend you don't try to replicate this experiment yourself. Users in the United Kingdom are also reporting that trying to dial emergency services in that country (999) also results in a reboot. First spotted by a Reddit user by the name of Nick, the OnePlus 5 now has a bug that causes the phone to reboot whenever an emergency number is called. This might indicate that the problem isn't just affecting the 911 phone number itself, but any other emergency line. OnePlus has also responded to the TheNextWeb, and gave this statement - We have contacted the customer and are now looking into the issue.

Following several other unusual issues, another, potentially much bigger issue has just popped up with OnePlus 5 devices. Instead, in some cases, their phones are rebooting shortly after pressing the call button.

In a statement to The Next Web, the company said: "We have contacted the customer and are now looking into the issue". Obviously, it's very important that OnePlus fixes this issue quickly, so hopefully a software update can patch things up within the week as we've seen other OEMs do when they've run into similar issues.

OnePlus, however, has denied there's an issue, saying in a statement: "The OnePlus 5 uses the same level of high-quality components as all OnePlus devices, including the AMOLED display". Last month, users complained of a "jelly scrolling" issue plaguing the handset's display. This is natural and there's no variance in screens between devices.