GameStop Has Suspended Its PowerPass Used Game Rental Service

Posted November 15, 2017

GameStop's game subscription service is here, aaaand it's gone.

In a statement provided to GameSpot, the retailer said it chose to "temporarily pause" the launch of the subscription service due to "a few program limitations" that GameStop discovered. "We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service", a GameStop representative told Kotaku today.

It's understandable for a new program to experience hiccups as it approaches its launch - that's what soft launches are for, after all. Those who already subscribed to the service will be refunded. "In addition, we will allow them to pick out any pre-owned game for free".

At this point, the company does not have a timeline for moving forward with the program in the future. However, merely days before the service's launch, GameStop has reportedly chose to pause the launch of the unlimited used game rental service.

There is no word on when GameStop plans to finally release the program, or what software glitches need to be handled. The subscription's existence was confirmed by GameStop Director of Corporate Communications, Joey D. Mooring, in an email to PCMag. All of this can be done in the six-month period that the fee has been paid for. Essentially, it turned your local GameStop into a video game library. At the end, you can choose any game to keep.

Launching just in time for the holidays, the service can be given as a gift, or purchased to enjoy yourself.

GameStop has reportedly begun rolling out, then abruptly stopped, the PowerPass game rental program it had planned to officially launch on November 19th.

The subscription is only available for GameStop Power-Up Rewards members, but that's not much of a stumbling block: While there are paid tiers that offer additional benefits, there's also a free base tier.