HP recalls laptop batteries for overheating...again

Posted January 06, 2018

The recall is in response to eight reports of batteries "overheating, melting, or charring", HP says.

The batteries in question were also sold as replacements for the HP ZBook Studio G4 mobile workstation or any of the above products, HP says.

These batteries were included with select units sold around the world between December 2015 and December 2017, according to the company. Canada is announcing the recall of lithium-ion batteries available with HP laptops and portable workstations as they may overheat, posing a risk of burns and fire.

Hewlett-Packard is recalling a battery back used in more than 15 laptops due to multiple overheating incidents that left one user with first degree burns. There is a small utility you can download which will check if the battery in your laptop is one of the affected power packs. This includes the HP Probook 64x (G2 and G3), HP ProBook 65x (G2 and G3), HP x360 310 G2, HP Envy M6, HP Pavilion x360, HP 11 notebook computers, and HP ZBook (17 G3, 17 G4, and Studio G3) mobile workstations. They were sold separately as replacement batteries.

HP issued a statement to stay: "The quality and safety of all HP products is our top priority".

"'During the reboot process, an option will be presented to enable Battery Safety Mode".

If this story has provoked a certain degree of déjà vu in your mind, that's probably not surprising, given that at the start of previous year, HP issued a battery recall due to fire risk concerns.